SKITTEROO PRIVACY POLICY

Skitteroo is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.skitteroo.com.

1. PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number.

2. HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with errors or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you regarding your artisanal order status;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our new product collections.

3. SHARING YOUR PERSONAL INFORMATION We share your Personal Information with compliant third parties to help us use your Personal Information, as described above. For example, we use mainstream e-commerce platforms to power our online store. We also use Google Analytics to help us understand how our customers use the Site. Finally, we share your data with trusted courier and logistics partners to deliver your handcrafted goods.

4. DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. YOUR RIGHTS If you are a European or North American resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our customer support email.

 

CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@skitteroo.com.