Terms of Service

OVERVIEW This website is operated by Skitteroo. Throughout the site, the terms “we”, “us” and “our” refer to Skitteroo. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

 

1. ARTISANAL & HANDCRAFTED PRODUCTS Because our products are meticulously handcrafted, slight variations in color, wood grain, texture, and size may occur between the product images shown on screen and the actual item delivered. These organic variations are not considered manufacturing defects but are a testament to the authentic, artisanal nature of our goods.

 

2. ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email provided at the time the order was made.

 

3. PRODUCT SAFETY AND LIABILITY DISCLAIMER While we utilize premium, non-toxic, and pet-safe materials, pet parents are solely responsible for determining if the product is suitable for their specific pet's size, temperament, and chewing habits. Skitteroo shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the misuse or unsupervised use of our products by your pets.

 

4. ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

 

5. GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where our company is legally registered.

 

6. CONTACT INFORMATION Questions about the Terms of Service should be sent to us at info@skitteroo.com.